Shipping Policy
Shipping Information
■ Business Days
Monday through Friday
(Closed on Saturdays, Sundays, national holidays, summer holidays, and year-end/New Year holidays)
■ Standard Order Processing Flow and Important Notes
① Order Acceptance
・Orders placed by noon on business days are processed the same day.
・Orders placed after noon on business days or on non-business days are processed the next business day.
② Shipping
Orders are shipped within 1 to 3 business days after acceptance.
Important Notes:
・We may contact you to confirm the delivery address, which may delay shipment.
・Express shipping is not available.
・Delivery to Okinawa and remote islands may take up to 4 business days after shipment.
・Delivery time varies depending on the destination.
・Delivery times may vary due to weather or traffic conditions.
・Delivery may be delayed depending on the credit card company's payment processing status.
・A signature may be required upon delivery.
③ Tracking Number Notification
After shipment, we will email you the tracking number.