Shipping Policy

Policy

  • Orders placed before 12:00 PM on business days will begin processing for shipment on the same day.
  • Orders placed after 12:00 PM on business days will begin processing for shipment on the next business day.
  • Orders placed after 12:00 PM on the day before a holiday, or on a holiday, will begin processing for shipment on the next business day. Weekends, public holidays, summer holidays, and New Year’s holidays are not considered business days.
  • Shipping tracking information will be provided via email after your order has been shipped.
  • All credit card payments are verified before shipment. In some cases, verification by the credit card company may take time, which could delay the stated delivery date.
Are you a corporate buyer? Please contact customer service before ordering.

Expected delivery dates

  • Your order will be shipped within 2-4 business days. Delivery times vary by destination. Delivery dates may differ due to weather, traffic conditions, or other factors.
  • Delivery to Okinawa and remote islands may take up to 4 business days after shipment.

  • Express shipping is not available.
  • A signature may be required upon delivery.
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